Help, by humans.

We open city by city. The waitlist tells you which wave you are in. Wave invites go out roughly every two weeks until a city is live.

Open your waitlist email. The link there shows your live position. We do not display position in the app itself yet.

Two ways. Refer three friends who join the same city. Or buy a Founding Plus seat while spots remain in the first hundred.

Email hello@haot.app with the city you want. We move you without losing your position.

A small group meetup hosted by a person, not a brand. Anywhere from two to twelve seats. The Host picks the vibe, the place, and the cap.

Only if the activity says plus-ones are allowed. Otherwise the seat is yours. We do not run a club where one person brings six.

First time, nothing happens. Second time inside thirty days, you lose access to RSVPs for a week. Third time, your account goes under review.

Free up to twenty-four hours before. Inside twenty-four hours, the Host decides their own policy and it is shown at checkout. If they cancel on you, full refund automatic.

Because intimacy does not scale. Twelve is the upper bound where a single conversation can still include everyone.

Any verified account in a live city. Verification means Stripe Identity passed. Hosting is not for brands, agencies, or businesses.

Stripe Identity confirms your government ID matches your face. We do not store the document. Stripe does, under their retention policy.

Twelve percent if you are a Host on a paid plan. Fifteen percent otherwise. Founding Hosts pay zero for their first ninety days.

Twenty-four hours after the activity ends, assuming no disputes. Payouts run through Stripe Connect.

The first hundred Hosts in each city. Zero take rate for ninety days, a permanent badge, and direct input into city-level decisions.

A five-tier reputation system. New, Active, Trusted, Verified, Ambassador. Earned only through real activity and real ratings from people who actually showed up.

Report them inside the app. High-severity reports route to a human on the safety team within fifteen minutes. For active danger, call local emergency services first, then us.

A button in the app that alerts your emergency contacts and shares your live location, without sound or visible activity on your screen.

Live location shared with up to three contacts of your choosing, from the time you leave for an activity until you confirm you are home.

A human reviews the report. If we act on it, you get an email explaining what and why. You can appeal at trust@haot.app.

No. Activities marked or used as dating are removed. Hosts who repeatedly try get their Host status pulled.

Yes. You can RSVP to activities for free in your city. Plus and Host are paid.

Cross-city RSVPs, early access to activities before they open to your wave, the verified badge, and priority on waitlisted activities.

The first hundred Plus members. Nine ninety-nine a month for life, not just for a promo period.

If a Host cancels on you, automatic full refund. If you cancel outside the window, automatic full refund. Inside the window, the Host's stated policy applies.

You do. We send a 1099 if you cross the threshold in the US. Outside the US, we send the equivalent local form where required.

For matching activities near you, for Share-My-Walk if you turn it on, and for showing accurate maps. We never sell it. Full details at haot.app/privacy.

No. Not now. Not later. It is in the terms.

Vibe matching, content moderation, report triage, and Host application review. Full breakdown at haot.app/privacy#ai.

Settings, Account, Delete. Or email privacy@haot.app. Deletion is permanent and we honor it within thirty days.

Yes. Settings, Account, Download your data. You get a JSON archive of everything we have on you.

Force quit, reopen, update to the latest version. If it still crashes, email hello@haot.app with your device model and iOS version.

Settings, Help, Report a bug. Or email hello@haot.app. Screenshots help.

Check status.haot.app. If it says everything is fine and you still cannot use the app, email hello@haot.app.